What our patients say about
Dr. Swati Agarwal

I was terrified of eye surgery and kept postponing it for years. A friend referred me to Dr. Swati and within ten minutes of speaking with her I felt completely at ease. She explained every step, answered every question, and the surgery itself was over before I knew it. One week later I could see my grandchildren's faces clearly for the first time in years. I cannot thank her enough.

I have been a diabetic for 22 years and never once had my eyes properly examined — I simply didn't know it was necessary. Dr. Swati found early retinopathy at my first visit and started treatment immediately. She is thorough, honest, and genuinely concerned about each patient. The Saturday diabetic clinic is a brilliant idea — perfectly timed for those of us who work on weekdays.

After 18 years of glasses I finally took the plunge and got LASIK at The Eye Clinic. Dr. Swati was meticulous in the pre-evaluation — she actually told me I needed to wait another 3 months for my prescription to fully stabilise before she would operate. That kind of caution and honesty is rare. The surgery went perfectly and I now have 6/6 vision in both eyes.

Our 4-year-old daughter was found to have amblyopia at a school camp run by Dr. Swati's clinic. We had no idea anything was wrong. She was put on a patching programme and within 8 months her vision in the weaker eye improved dramatically. Dr. Swati patiently explained everything to us at every visit — she is wonderful with children and with anxious parents.

My father was diagnosed with glaucoma here after years of assuming his vision loss was just 'old age.' Dr. Swati was patient with him — older patients need more reassurance, more explanation, more time — and she gave all of it without making us feel rushed. He is now on drops and his pressure is well-controlled. We are deeply grateful.

Professional, precise, and refreshingly honest. Dr. Swati did not try to upsell me on a premium lens or a more expensive procedure — she recommended exactly what I needed and explained why alternatives weren't suitable for my corneal measurements. The LASIK recovery was smooth and I was back at work within two days. Exceptional surgeon.

I had my cataract done with a trifocal lens and I am absolutely delighted. I can read, use my mobile, watch television, and drive at night — all without glasses for the first time since I was 12 years old. Dr. Swati spent nearly an hour with me explaining the different lens options. No rush, no pressure, complete information. That is how every patient deserves to be treated.

I had been going to a large hospital for my annual eye check-up and always felt like just a number. A colleague recommended Dr. Swati and the difference was immediate. She spent time understanding my history, found a condition the hospital had been missing for two years, and explained the management clearly. Personal care is not a selling point here — it is simply how she practises.

My son was 6 when we brought him to Dr. Swati with a squint. I was worried about surgery but she explained that glasses and patching were the right first step for his type of squint, and that surgery — if needed — could come later. Within 6 months the squint had reduced significantly. She has a wonderful way with children — calm, gentle, and very reassuring.